At Power-Tech LLC, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, we’re here to help.

Returns
You have the right to return items within 7–14 days of delivery, depending on the product category. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging with all accessories included.

Non-Returnable Items
Certain items may not be eligible for return, including opened or used products, damaged items caused by misuse, and clearance or final sale items.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within a few business days.

Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact our support team with proof of the issue.

Return Shipping
Customers may be responsible for return shipping costs unless the item received was defective or incorrect. Shipping fees are non-refundable.

Order Cancellations
Orders can only be canceled within a limited time after placement. Once an order has been processed or shipped, it cannot be canceled.

Damaged or Incorrect Items
If you receive a damaged or wrong product, please contact us immediately with photos, and we will resolve the issue as quickly as possible.

Contact Us
For any questions regarding returns or refunds, please contact us through our website. Email: info@power-techllc.com